NPR Network Infrastructure
I led a cross-functional coalition through ambiguity to modernize NPR’s technical infrastructure, streamlining product development practices and enabling rapid, seamless adoption of a new cross-network CMS.
NPR Studio
I led design & strategy on a fabulous core team (with countless co-creators across the NPR network) to pioneer the NPR Studio platform, driving its inception and shaping it from concept to reality.
Case study coming soon
NPR+ Podcast Operations
I led efforts to streamline podcast operations to support NPR’s first paid podcast subscription program, NPR+.
NPR+ Subscriptions
I directed a high-performing design & research team in architecting NPR’s first paid podcast subscription service, generating over $1M in revenue in its soft launch period.
From the Archives
Bite-sized case studies on older work
I led design strategy & execution for NPR’s first platform-agnostic authentication system.
NPR Sign-In Redesign
I led an effort to improve upon a successful donation portal experiment by focusing on scalability.
Podcast Donation Portal 2.0
I partnered with NPR’s executive team to distill the strategic vision for the NPR network, creating bespoke, easy-to-digest illustrations for a public media conference pamphlet.